SHIPPING PROCESSING TIME: All Orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, We will contact You via email or telephone.
SHIPPING RATES & DELIVERY ESTIMATES: All orders within the continental United States receive FREE FedEx Standard Ground Shipping, with estimated delivery times of 3-5 business days. If you wish to have expedited shipping, shipping charges for Your Orders will be calculated and displayed at the time of checkout. Fed-Ex Two Days (2 business days) and Fed-Ex Next Day options are available for orders with delivery addresses within the continental United States.
SHIPPMENTS TO P.O. BOXES OR APO/FPO ADDRESSES: TheQCup.com ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
SHIPMENT CONFIRMATION & ORDER TRACKING: You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
CUSTOMS, DUTIES & TAXES: TheQCup.com is not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes).
DAMAGES: In the event that your product is received damaged, TheQCup.com will work with you to remedy the situation. Please save all packaging materials and damaged goods as we may request photos for the purpose of filing a claim with the carrier.
CONTACT US: If you have any questions about this Shipping Policy, You can contact Us HERE